YUMBI Platform Status

All Systems Operational

Remote Ordering Portals (Call Centre, Ordering website and Apps) Operational

YUMBI Dashboard Operational

YUMBI Reports Operational

GSM Printer Services Operational

SMS providers Operational

YUMBI E-vouchers Operational

Live chat Operational

Integrations Operational

Aura POS Services Operational

Euphoria VOIP Systems Operational

GAAP Point Of Sale Operational

Micros Point Of Sale Operational

Paygate Card Payments Operational

OrderIn Operational

YOYO wiCodes Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 13, 2025

No incidents reported today.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

Online Payment Issues - Payfast Payment Gateway

Resolved - This incident has been resolved.
Dec 11, 10:07 SAST

Monitoring - A fix has been implemented and we are monitoring the results.
Dec 11, 09:52 SAST

Identified - The Payfast payment gateway is currently experiencing issues processing certain online payments. This means some consumers are currently unable to pre-pay for their online orders using a Credit/Debit card via our online ordering websites and mobile applications. Kindly opt to pay using an alternative payment method at the moment.
Dec 11, 09:30 SAST

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

Data Processing Delays - Reporting Tools Affected

Resolved - This incident has been resolved.
Nov 29, 16:00 SAST

Identified - Our data processing infrastructure is running behind which is causing inaccuracies in certain YUMBI reports. No data has been lost and the system should be caught up shortly. We apologise for the inconvenience caused.
Nov 28, 10:43 SAST